Enate BPM Software :Enate Business Process
Management Software provides complete visibility of real time issues and helps
in tracking real time performance.
Key Features of Enate BPM Software
1)Standardisation
2)Visibility
3)Control
4)Automation
5)Responsive
1)Standardisation –
·Enate is a single platform for change, removing the need for separate
CMR, BPM & Performance Management tools.
·We help you create standard services and choose purposeful variations
where customers need them
·Enate customers deploy new services to new customers in hours.
2)Visibility –
·If you can’t see it
you can’t control it! Enate is the best tool to give you visibility and control
in your service centre.
·Enate Dashboarding
from Tableau gives you the world’s leading BI and visualisation tool – Answer
questions at the speed you think of them.
·We give you and your
colleagues complete visibility of real time issues and past performance.
3)Control –
·Enate gives team leaders the tools to be proactive managers rather than
fire-fighters.
·We give service directors visibility of activity costs and delivers data
to implement Lean & Six Sigma
·Enate’s interactive visuals give managers intuitive control to help make
improvements stick.
6)Automation
·Enate’s robotic
process control seamlessly co-ordinates activity across your other systems and
automates many manual activities.
·With enate, staff
just deliver service: Allocation, prioritisation and tracking are completely
automated by enate.
·The enate automation
journey starts simple and allows you to add more sophistication & power
over time, delivering big savings at every step.
7)Responsive
·Enate is fast.. really fast, and helps your team deliver instant
responses to customers.
·Enate takes control of all inbound & outbound communications to the service
centre - Get a single view of your interactions with each customer.
·Enate allows customers to access the service on the device they choose.